Zoho offers a fully-featured free edition of its flagship CRM software. That's right–robust features for sales and marketing, powerful integrations, and secure cloud storage, all for free.Its interface is immediately intuitive, so it's easy to learn and use. You can connect other Zoho apps, even on the free plan, but paid plans get access to hundreds of apps. Zoho CRM's mobile app gives you quick access to your contacts, leads, notes and deals.With excellent strategy, companies using Zoho can shorten the sales cycle, improve closing rates, improve qualification time, and significantly improve installed base sales. For example, a Zoho client, Rain for Rent, started out by identifying clear goals and specific CRM problems.
Why do companies use Zoho : Zoho CRM acts as a single repository to bring your sales, marketing, and customer support activities together, and streamline your process, policy, and people in one platform.
Why is Zoho so cheap
In summary, Zoho CRM's low price is a deliberate strategy by Zoho Corporation to appeal to price-sensitive small and mid-sized businesses. Despite its low price, Zoho CRM is a full-featured CRM solution that offers a wide range of features and integrates with other business applications.
Is Zoho better than Google : At first sight Zoho seems to be a great alternative to Google, and even better than Google due to its worldclass CRM solution as well as Zoho's bunch of other very useful apps for our business. Over the past weeks, we've been however very surprised to discover that very basic needs are not covered by Zoho.
Though Zoho Workplace is certainly the more affordable option and earns points for its focus on privacy, one could argue that users get more bang for their buck with Google Workspace, which offers a larger array of apps and superior technical support.
User Interface and Features
While it may not have the intuitiveness of Gmail, it seamlessly integrates with the Zohos suite of apps, which enhances collaboration and task management. The folder system in Zoho Mail is similar to Gmail's labels, ensuring consistency across the Zoho ecosystem.
What are the disadvantages of Zoho
Cons of Zoho CRM:
Complexity: While Zoho CRM is generally considered to be user-friendly, it does have a certain level of complexity that may not be suitable for businesses with limited technical expertise. This could impact the ease of implementation and adoption.Zoho: Zoho has a slight edge in security over the G Suite. It claims that security is incorporated in their entire software development process. It offers security capabilities like: TLS encryption, data encryption at rest and in transit, two factor authentication, and encryption for mail at rest.Zoho is headquartered in Chennai, India. As of 2021, it has 12 offices operating in nine countries around the world. The company operates in China and also has offices in Singapore and Japan.