Technical Support. In the battle over technical support, Google Workspace is the clear winner. Although Zoho Workplace offers an extensive knowledge base, which includes webinars, FAQs and user guides, as well as a self-service ticketing system, neither can hold a candle to Google's 24/7 email, chat and phone support.Gmail and Zoho Mail are two popular options, each with its strengths. Gmail, from Google, offers a user-friendly interface and seamless integration with Google's ecosystem. Zoho Mail, from Zoho Corporation, provides a comprehensive suite of productivity tools tailored for businesses.There are two ways in which your organization can coexist with Google Workspace. You can set up Zoho Mail as your primary server, and configure the email routing to your Google Workspace account, in the Zoho Mail Control Panel.
Why Google Workspace is the best : When it comes to SLA (Service Level Agreement), Google is among the best when it comes to reliability, offering a 99.9% SLA for services. Google Workspace has no scheduled downtime or maintenance windows, and all of its data centres are built on redundant infrastructure.
What are the disadvantages of Zoho
Cons of Zoho CRM:
Complexity: While Zoho CRM is generally considered to be user-friendly, it does have a certain level of complexity that may not be suitable for businesses with limited technical expertise. This could impact the ease of implementation and adoption.
Is Zoho cheaper than Google : Between Zoho and Google Workspace, the latter is definitely the more expensive option. But for a good reason. Even with Google Workspace's most basic plan, users can customize their emails, access cloud sharing, and utilize other tools like Docs, Sheets, and Chat.
In summary, Zoho CRM's low price is a deliberate strategy by Zoho Corporation to appeal to price-sensitive small and mid-sized businesses. Despite its low price, Zoho CRM is a full-featured CRM solution that offers a wide range of features and integrates with other business applications.
In summation, both Gmail and Google Workspace have their pros and cons. It really depends on what you need in order to make a decision about which service is best for you. If you are looking for an email service with a lot of features, administrative controls, and storage space, then Workspace is the better option.
Should I use Google Workspace for business email
Safe and secure
Google's ultra-reliable servers guarantee 99.9% uptime on your email. Industry-leading security, spam protection, and automatic backups help protect your business data.These services include: custom business email @yourcompany, twice the amount of cloud storage across Gmail and Drive, 24/7 phone and email support, 99.9% guaranteed uptime on business email, interoperability with Microsoft Outlook, additional security options like two-step authentication and SSO, and administrative …Google Workspace 's Drive provides twice the amount of storage, 24/7 phone and email support, sharing controls, and advanced reporting. You can upgrade to unlimited storage (accounts with fewer than 5 users get 1TB/user) for an additional fee. See Google Workspace 's pricing details for more information.
Microsoft Project. Microsoft Project is a popular project management platform that offers online Gantt chart software and ability to add your charts to a Microsoft PowerPoint. It's a great alternative to Zoho if you extensively use the Microsoft ecosystem.
Why do people prefer Zoho : Zoho's entire portfolio is made of 45+ business apps. Right from productivity and finance to sales and marketing, you can manage your entire business with one integrated solution. If you require a new application for another department or function, we've got you covered.
Which country uses Zoho most : Zoho Books Customers by Geography
| category | Customers |
|---|---|
| United States | 502 |
| India | 418 |
| United Arab Emirates | 81 |
| Canada | 65 |
What is the disadvantage of Google Workspace
Cons of Google Workspace
Complex Task Handling: Desktop applications like Excel and Word are often preferred for handling more complex tasks and larger data sets, whereas Google Workspace's web-based counterparts might fall short.
Google Workspace lets teams share ideas instantly, join meetings remotely and from anywhere, collaborate in real-time, and more. This new way of working is possible thanks to cloud-based architectures, which outweigh the inefficiencies of working based on isolated and computer-dependent productivity tools.The scalability of Google Workspace allows organizations to maximize collaboration, leading to significant improvements in efficiency and productivity. The pay-as-you-go model ensures cost-effectiveness as organizations only pay for the number of users, eliminating the need to scale server hardware and storage.
Why is Google Workspace so good : Increased file storage
Google Workspace users can store massive amounts of data in the cloud. They get up to 30GB of cloud storage unlike with limited physical devices. This enables teams to collaborate, upload large files from photos to documents, and innovate together from anywhere in real-time.